The privacy of our users and clients is very important to us.
Here you will find which information we collect and we handle this.
Simic Labs UG (haftungsbeschränkt) owns and this Website (www.htmlemailrepair.com) operates under the General Data Protection Regulation (GDPR).
Your personal data (e.g. first name, last name, company name, street address, town or city, postcode, country, phone number, email address, bank details, credit card number) are processed by us only in accordance with the provisions of German data privacy laws, based on Art. 6 para. 1 lit. b (execution of order transactions) and c (legally required archiving) GDPR, stored on servers based in Germany. The following provisions describe the type, scope, and purpose of collecting, processing and utilizing of your personal data. This privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your personal data is handled.
(1) Your personal data limited to first name, last name, company name, street address, town or city, postcode, country, phone number, email address, PayPal transaction ID, account username, and password insofar as these are necessary for this contractual relationship (inventory data) in terms of its establishment, organization of content and modifications, are used exclusively for fulfilling the contract, service and billing.
(2) Without your explicit consent or a legal basis, your personal data is not passed on to third parties outside the scope of fulfilling this service contract. After expiry of deadlines as per tax-related and commercial regulations, these data are deleted unless you have expressly consented to their further use.
(3) Any personal data obtained via a contact form, including your name and email address are used exclusively used for the fulfilling of a general or account related inquiry.
(4) Any personal data submitted via a comment form, including your name, email address, and comment contents will be limited to only displaying your name and comment contents to the publilcy.
(5) Any personal data, intellectual property and programming submitted using HTML Email Repair is not stored or saved, made publilcy available or passed on to any third parties.
All personal data limited to your first name, last name, company name, street address, town or city, postcode/ZIP, country, phone number, email address, PayPal transaction ID, account username, and password are stored and hosted on servers in Germany under the German Law by checkdomain GmbH, Große Burgstraße 27/29, 23552 Lübeck, Germany.
Our website does not store complete IP addresses. Checkdomain servers track and store each website visit made by a user, time and date of the visit, transfer of data size of the visit, referrer/origin of the visit where the user came from to reach htmlemailrepair.com, browser type and version of the user, operating system and version of the user, IP address of the user. This data is stored in the server access and error logs and only used for statistical evaluations of htmlemailrepair.com and do not enable the identification of a single person.
Further information about the data protection offered by Checkdomain can be found under:
https://www.checkdomain.de/agb/datenschutz/.
All personal data is stored for the duration of the respective legal retention period and will be routinely deleted thereafter, unless the personal data is still needed afterwards to achieve another purpose of storage (for example, to fulfill the contract or to initiate a contract).
The responsible person is subject to various storage and documentation obligations, which result among other things from the commercial code (HGB) and the tax code (AO). The deadlines for storage and documentation are 2 to 10 years.
Finally, the storage period is also judged by the statutory limitation period, which can be, for example, according to §§ 195 ff. Of the Civil Code (BGB) usually 3 years, in some cases, but also up to 30 years.
The data collected by Google Analytics will be stored for 26 months.
All personal data that is stored to detect, limit or eliminate any errors on the website will be deleted after no more than 7 days.
To request to have all your personal data deleted from our records, please contact us and we will process your request accordingly.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
How we use CookiesWe use cookies for a variety of reasons detailed below (The Cookies we set). Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
We do not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookie(s) that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies we setForms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site, used for tacking user acitvity, marketing, and remarketing purposes.
Overview of our CookiesCookie Name | Description |
formverify |
These cookies are part of the core functionality of our website, used for form verification (captcha). |
cookie_consent_all, consent_google_analytics, consent_google_ads, consent_facebook |
These cookies are used for opting-in and allowing us to track our visitors activity across our website and revalidate this information for marketing and remarketing purposes on the following platforms: Google Analytics, Google Marketing Services (Google Ads), and Facebook (Visitor Action Pixel). |
__utma, __utmb, __utmc, __utmc, ga, gat, gid |
We use Google Analytics and Google Marketing Services to monitor traffic levels, search queries and visits to this website. Google stores IP address anonamously on its servers in the US, and neither HTML Email Repair or Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. These cookies are set only after the user has given consent to us to use cookies. |
_fbp |
We use “visitor action pixels” from Facebook, which allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. This cookie is set only after the user has given consent to us to use cookie. |
We use Google Tag Manager, a solution operated by Google LLC. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) that allows marketed website tags to be managed using an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not register personal data. The tool causes other tags to be activated which may, for their part, register data under certain circumstances. Google Tag Manager does not access this information. If recording has been deactivated on domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.
We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland („Google“). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States . In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser Addon or within browsers on mobile devices, you can click this link in order to opt-out from being tracked by Google Analytics within this website in the future (the opt-out applies only for the browser in which you set it and within this domain).
For marketing and remarketing we use marketing services provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland („Google“). These services allow us to display advertisements in a more targeted manner in order to present advertisements of interest to users. Through remarketing ads and products are displayed to users relating to an interest established by activity on other websites within the Google Network. For these purposes, a code is used by Google when our website is accessed and what are referred to as (re)marketing tags are incorporated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies may also be used instead of cookies). Cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which apps users have visited, which content they are interested in and which offers have been used. In addition, technical information about the browser and operating system, referring websites, the length of the visit as well as any additional data about the use of the online products and services are stored. The IP address of users is also recorded, although we would like inform you that within the framework of Google Analytics, IP addresses within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area are truncated. All user data will only be processed as pseudonymous data. Google does not store any names or e-mail addresses. All displayed ads are therefore not displayed specifically for a person, but for the owner of the cookie. This information is collected by Google and transmitted to and stored by servers in the USA. One of the Google marketing services we use is the online advertising program Google Ads. In the case of Google Ads, each Google Ads customer receives a different conversion cookie. Cookies can therefore not be tracked through the websites of Google Ads customers. The information collected by the cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Google Ads customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users. We may include third-party advertisements based on the Google Marketing Service called DoubleClick. DoubleClick uses cookies to enable Google and its partner websites to place ads based on users’ visits to this website or other websites on the Internet. Google services make use of Google’s Tag Manager. For more information about Google’s use of data for marketing purposes, please see the summary page: https://www.google.com/policies/technologies/ads, Google’s privacy policy is available at https://www.google.com/policies/privacy. The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. If you wish to object to interest-based advertising by Google marketing services, you can do so using the settings and opt-out options provided by Google: http://www.google.com/ads/preferences.
A transmission of your data to the USA cannot be excluded. We guarantee the adequacy of data transfer to the third country USA through the agreement of EU standard contractual clauses.
We use the “visitor action pixels” provided by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)). This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.
We guarantee the adequacy of data transfer to the third country USA through the agreement of EU standard contractual clauses.
We offer you the option to complete your purchase(s) and payment(s), processed and handled through PayPal, requiring a PayPal account to be processed. Upon placing an order you will be redirected to the PayPal website where you can log in to to your existing PayPal account or by creating a new one. PayPal will require and store personal data about you and/or your business including business name, first name, last name, address, telephone, email address, banking or credit card information to send and receive future payments or refund(s). PayPal is located in PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard, Royal, L-2449 Luxembourg.
Further information about the data protection offered by PayPal can be found at: https://www.paypal.com/en/webapps/mpp/ua/privacy-full?locale.x=en_EN
We offer you the option to complete your purchase(s) and payment(s) via credit card payment, processed and handled through Stripe. Upon placing an order and entering your credit card payment information you will be redirected to your HTML Email Repair account to an overview of your order. Stripe will require and store personal data about you and/or your business including business name, first name, last name, address, telephone, email address, and credit card information if the option "Save payment information to my account for future purchases." was checked to send and receive future payments or refund(s). Stripe is located in Stripe, 510 Townsend Street, San Francisco, CA 94103, USA.
Further information about the data protection offered by Stripe can be found at: https://stripe.com/privacy
Our Website and/or Services is not directed at children and our services are designed for consumers and businesses. We do not knowingly collect information from or about children under 16 years of age, and use of our services by children under 16 years of age is forbidden.
According to the Federal Data Protection Act, you have a right to free-of-charge information about your stored data, and possibly entitlement to correction, blocking or deletion of such data. Inquiries can be directed to the following e-mail addresses: info[at]htmlemailrepair.com
We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as when introducing new services. Your next visit will be subject to the new privacy policy.